Author: Christopher Scott
-
Psych 101 re. customer satisfaction
Keep users confident in in the services you provide by always providing them with feedback. Remember: Good information is better than bad information and bad information is better than no information.
-
Spiceworks optimization & best practices
I’m getting ready to migrate my Spiceworks installation to a new system and thought I’d use this as an opportunity to investigate how to improve its performance. In the process, I stumbled onto this article – could be useful: Speeding up Spiceworks Some other steps I suggest: If you use Active Directory, take the time…
-
MS Exchange Server routing
Our office has been using MS Exchange Server for over 18 months now and I only just now discovered that our outgoing mail has never been going through our spam/antivirus service provider – d’oh! Fortunately, this turned out to be an easy fix – all I had to do was to use MMC to go to:…