Category: Advice
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Very simple rule to live by as an I.T. admin
Ask yourself this question when considering how buttoned up your company’s I.T. is: If I get hit by a bus today, will someone w/ access to a few key things be able to keep things running based on your clear, logical organization and documentation? If the answer is ‘no’ on any level then get to…
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Making your project rollout a success
I’ve spearheaded a number of tech projects in my day, from software roll-outs to custom systems to one-off projects, and I’ve learned a few things (mostly through trial-and-error) about what makes an effort a success or a failure. Don’t Show It Until It’s Ready I tend to let my enthusiasm get the better of me…
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Psych 101 re. customer satisfaction
Keep users confident in in the services you provide by always providing them with feedback. Remember: Good information is better than bad information and bad information is better than no information.