Tec(h)tonic

Insights into building a solid I.T. foundation in the mid-size business world.

Tag: I.T. Management

  • Psych 101 re. customer satisfaction

    Keep users confident in in the services you provide by always providing them with feedback. Remember: Good information is better than bad information and bad information is better than no information.

  • Spiceworks optimization & best practices

    I’m getting ready to migrate my Spiceworks installation to a new system and thought I’d use this as an opportunity to investigate how to improve its performance. In the process, I stumbled onto this article – could be useful: Speeding up Spiceworks Some other steps I suggest: If you use Active Directory, take the time…